Category: Learning, teaching and web services

evidence for TEL investment

23 things to consider https://www.flickr.com/photos/interactive-content/sets/72157673454583515

I am often asked by senior budget holders to provide an evidence base for investment in learning technology.

The evidence they want is not the same as the evidence lecturers ask for.  Budget holders are more persuaded by market research than academic research. They want evidence that has been gathered at scale.  Across whole institutions, across the sector, or across the globe.

Academic colleagues want to be persuaded to spend their own time. Budget holders want to be persuaded to invest the institution’s money and many, many people’s time.

A business case is not the same as an evidence base.

Different kind of evidence entirely.

Senior managers want to know what competitors are doing- they are working to find a value proposition, they are looking at what other universities are doing and looking for differentiation in the market. They want to know what to buy now for the university in 5 years not what a lecturer did somewhere three years ago.

From the learning technology out there, who’s offering the best price, service resilience, future proofing and information security? What’s the full cost of ownership over 5-10 years? We look at what integrates with the systems we have on campus – offering a streamlined approach. What efficiencies, what re-use, what standardisation, what new business?

We look to other industries and demographics trends of technology use. What devices students bring, what devices people use, how people use technology. We suspect that staff and student are people. We consider their use of personal devices at home and for work and their expectation that they will find this at university too.

We know they expect choice and a high quality of service. Does it shift time and space? Does it give flexibility? Does it work on my mobile?

Student demand for digitisation is about being able to watch a thing rather than not, being able to find a thing rather than not. Being able to do a thing in the middle of the night.

So budget holders are persuaded by the kind of evidence you find in business and IT disciplines: hype cycles and horizon scanning, evidence of use video traffic across the network, evidence of what students use and what students voted for when they elected their reps.

The kind of evidence being gathered by student experience surveys, and digital student experience surveys are driving institutional investment from the centre faster and harder than you might think.

Senior managers are looking for solutions at scale.

 

what would an evidence base really TEL?

Trinity College Dublin, Jedi Archive. Picture taken by me. No rights reserved by me.

The thing about working in universities, is you have to be very careful about language. I am very lucky to work at University of Edinburgh. Previously I worked at University of Oxford. In both those places I learned that colleagues will, quite rightly, question you and push you to be clear. And so they should.

At Edinburgh I work alongside a group of digital education researchers who have published their thoughts about technology enhanced learning.  It’s a good read. I would encourage you to take a look.

According to Sian, the problem is the words: technology, enhanced and learning.

When we talk about technology in universities we tend to assume we know what we mean by TEL- that there is a shared understanding of the phrase. I’m not sure there is or should be.

Technology could be a range of things, not just computers, not just online,  there might be all kinds of technologies we should investigate which might enhance learning. We should think of performance-enhancing study  drugs and quantified-self technologies which might be used by students to enhance their revision timetable or maximise their studying stamina.

For TEL evidence-based research we seem to focus only on quite a small set of technologies- most of which are not particularly new- and are mostly fairly unremarkable even invisible, to students- websites, handouts, lecture recordings, tests, wikis, blogs. These days these are hard to distinguish from everyday content for most students who routinely read online, watch online and chat online. Do we show our age when we refer to these as innovation?

And then there’s the word ‘enhanced’. Enhanced is not the same as support, or change or disrupt, or transform- all of which might be worth exploring. Enhanced implies that learning is a thing well understood the way it is and that the only thing worth doing with technology is a bit more of that, but with some tweaked enhancement.   If we approach it like that we find studies which show no significant difference, or not much and no moves forward are made. And it’s hard to justify investment.

And learning?  Do we really mean learning, or is it the teaching that’s to be changed or the education? Or the accessibility, or the discoverability, or the administration?

It does strike me that in this country we have made make a rod for our own backs. TEL and VLE are both very UK specific terms. In other countries Balckboard, Moodle et al are  LMS- Learning Management Systems. ‘Virtual Learning Enviroment’ promises a lot.  It sounds like a platform for virtual worlds and immersive environments and beautifully designed, challenging games.

You know your VLE is never going to deliver that. It won’t even compare to the kind of impressive learning environment offered by a splendid library but because of the name, we seek to find the affordances and cognitive gains instead of just admiring the rather elegant ways it manages groups, integrates with the timetabling system and works on a mobile phone.

Sometimes I wonder in whose interest it is for our tech experts to be tamed, domesticated and confined to a term like ‘TEL’? But I suspect we did this to ourselves. We called them VLEs * to convince our senior budget holders to invest and now we beat on, like boats against the current, borne back ceaselessly into the past, searching endlessly for the evidence.

* I blame Aggie. He started it.

 

host a wikimedian: you can’t afford not to

wikimediaconf2017-Highton[1]This week I spoke at a Wikimedia Edu conference. I spoke about the value of wikimedians in residence (WiR) for higher education (HE).  Some people have told me they can’t afford to host a wikimedian. I would argue you can’t afford not to.

There are 3 main reasons why you can’t afford not to. They are:

  1. Universities must invest in digital skills.
  2. Gender inequality in science and technology is a real thing.
  3. Wikimedians will save us from Wikimedians.

Universities must invest in the development of digital skills for staff and for students. The senior managers in your institutions will be well aware of the recent HEPI report and numerous other reports. Which urge universities to pay attention to digital skills. It is widely recognised that digital capabilities are a key component of graduate employability. To stay competitive globally, ‘the UK must ensure it has the necessary pool of (highly) digitally skilled graduates to support and drive research and innovation throughout the  economy.’

Universities do invest- some more than others. Some employ IT skills trainers, information literacy librarians, study skill tutors, they buy a site-wide license for Lynda.com. For staff they invest in staff development units, learning and development teams. They choose writing for the web training, social media training,  data management skills,  public engagement training, they choose coding for all.

If you are in a university, go look how much those digital skills trainers are paid, that is what you should be paying your wikimedian. If you have a wikimedian hiding in your library, it’s time to come out from behind the stacks and engage with the real business of teaching and learning.

We can’t afford not to develop graduates’ digital capabilities; universities need digitally-skilled staff with digitally-enabled experience.

The formal recognition of students’ digital capabilities is also important. Technology can make it easier to develop authentic learning experiences that are relevant to the labour market and help  students demonstrate their skills to employers.

If you put your wikimedian alongside your digital skill trainers and learning technologists.  Their impact can be significant.

wikimediaconf2017-Highton[1]And it’s not just about editing skills, it’s about open data, replicability, re-use, understanding sources, spotting fake news, understanding analytics, understanding copyright, being part of communities on line. Writing in different styles. Understanding how robot editors and human editors work together- all that new ‘digital labour’.

With HE students and staff wikipedia leads to discussions about privilige and geographies of knowledge, transparency, bias, and if there is ever a ‘neutral’ point of view.  If our staff and students choose to participate in developing new tools, they are developing tools as part of a world-wide  open-source software development project, which is  a significant authentic opportunity.

Gender inequality in science and technology is a real thing, and that is the second reason why you can’t afford not to have a wikimedian in residence.

Your institutions will all be participating in Athena Swan initiatives to some extent.  To achieve Athena Swan awards departments must show how their workplaces and practices tackle the structural barriers for women working in academia, specifically in the STEM disciplines. The Athena Swan assessors like to see evidence of networks and activities, highlighting achievements, and role models and  visibility.

One of our early editathons at Edinburgh – focusing on the Edinburgh 7– the first women to study medicine,  was cited as an example of good practice by the institution in preparing our submission for silver award. Edinburgh was the first of the Scottish institutions to gain that award. The challenges of overcoming structural inequalities which mitigate against  women’s contributions  is an endeavor higher education shares with Wikipedia. It is not enough to say women don’t participate because they don’t have time or technical skills. It is not enough to say that if women learned to behave more like men they would be able to fit in or join in. It is not enough to say that the world of Wikipedia- and science in general- is ‘neutral and fact driven’ and thus free from bias.

wikimediaconf2017-Highton[1]The first step maybe to target articles about women, and recruit new female editors, but  as soon as you go a step beyond that, and apply some kind of Wikipedia Bechdel test –does an article about a woman scientist draw upon a credible source written by a woman? Do those credible sources about women scientists exist, if not why not?  You quickly come up against a wider structural issue about womens participation in academia and scholarship, and promotion, and publication.*

So I suppose my point here is that if you are making a business case for a WiR and you can’t get the funding straight away from the digital skills budget holder, you might be able reference your own institution’s Athena Swan activity and show how the kind of work activities a WiR would do would deliver successful, measurable outcomes for gender equality initiatives.

Which brings me to the third reason why you need a Wikimedian in Residence- is because dealing with Wikimedia is a job in itself.

Wikimedia has developed, in quite a short time,  a particular culture amongst its community. Also it’s tools , toys and projects are growing at a rate of knots.  It’s hard to keep up unless you are immersed.

Sprawling bureaucracy and policy labyrinth is very familiar to those in HE- particularly those in ancient institutions. We also know about exclusive language and communities of practice. There is some irony in the fact that Wikipedia cannot explain itself clearly. Its policies, its processes, its rules and community.

What I have learned from hosting a WiR to develop curriculum activities for students is that is it just not that simple. I was lucky to get one who is already a teacher, because he has had to do a lot of work to ‘translate’ Wkimedia’s policies and processes into ways we can engage.

wikimediaconf2017-Highton[1]Editing as an individual is a different activity than editing as a group or class. Classroom activities – learning and teaching activities- need to be carefully designed and structured and although this can be done successfully it takes a bit of work and that’s what we need a resident to help us with. So if Wikipedia can meet educators halfway and explain its process simply & effectively (e.g. a detailed lesson plans, a robust Visual Editor, easy to follow video tutorials etc) that would really help teachers and trainers in their workplace.

We can’t expect learners and teachers to bend themselves completely out-of-shape to accommodate Wikipedia when there are things we can do quite simply to which would bridge the gap: highlighting its rubrics, assessment criteria, word count tools, plagiarism & copyright detectors and past course assignments & materials etc. Modelling good practice and sharing exemplars will lead to takeup in courses.

Students come to classes and staff come to staff development sessions to learn in groups and that group work activity requires time, effort and resources before during and after. We are working towards that at Edinburgh, creating and sharing re-usable lesson plans and models for classroom activities, but it is that ‘translation’ role between the technology and the teachers which is missing.

‘Twas ever thus in learning technology. This is not new, this is what learning technologists do. It is timely for Wikipedia now.

And in return, we  will enrich content with our collections and expand the range of knowledge covered. We will contribute not only our research to Wikipedia but do research with and about Wikipedia. We will use the data sets being shared and study how the work of knowledge sharing and gathering is conducted.

And hopefully we will all end up pulling in the same direction.

 

  • Please read
    Heather Ford and  Judy Wajcman
    ‘Anyone can edit’, not everyone does: Wikipedia’s infrastructure and the gender gap’
    Article in Social Studies of Science, May 2017

 

on tour again

Touring Scotland Game, owned by me but not my copyright.
Touring Scotland Game, owned by me but not my copyright.

In February I’ll be speaking at this event:

The Wikimedia UK Education Summit, in partnership with Middlesex University, aims to bring together educators and Wikimedians to share ideas and best practice in using the Wikimedia projects to support learners of all ages. Our keynote speakers, Melissa Highton (that’s me!) and Stefan Lutschinger (Associate Lecturer in Digital Publishing at Middlesex University) will open the day with presentations about the inspirational work with Wikimedia taking place at their institutions. This will be followed by a choice of workshops where attendees can develop practical skills in using and editing the Wikimedia projects, and gain new ideas and insight into how to incorporate open knowledge into their own teaching practice. Sign up to come along. It’ll be exciting, interesting and educative.

things to create, curate, collate

OpenAdvent homepage (2011) CC-BY University of Oxford
OpenAdvent homepage (2011) CC-BY University of Oxford

Creating a curated collection is one of my favourite passtimes. Selecting items from a larger collection and  curating a subset for an exhibition or theme can amuse me for hours. Digital curation is Thing15 of our 23 Things.

I do think this is one way in which discerning people can add value to the internet. Making curated pathways through the never ending maze of linked content.

Some examples of curated sets I have created include:

Three online advent calendars which showcased the Oxford OER collections and OUCS services on a Christmas theme. It was not an arduous task ; the collections are rich and wonderful, and the premise of generous giving suits the spirit of the task. The calendars were wordpress sites scheduled to publish a new post each day in Dec.

I also encouraged my podcasting teams in Oxford to develop a tool for the podcasts.ox website to enable us to showcase a handpicked collection drawn from accross the collection e.g. some of our best female academics on interational women’s day. At the moment the tool  is being used as ‘featured people‘.

More recently, at the Edinburgh Gothic editathon I learned how to curate a timeline using Histropedia. If the internet keeps producing tools like this for curating content I may be done for.

I haven’t managed to persuade anyone at Edinburgh to join me in an ‘Advent of technology’ or ‘Internet of free things’. But I did get Charlie to curate this set of 23 things and the world is a better place for it.

Update: As of 1 December there now is an Open Advent calendar at Edinburgh. Check it out!

hearing things

even-august-melissa-highton-11-1024
old technology

Many years ago in a galaxy far, far away Oxford University launched on ItunesU. Here’s the screenshot from BBC ceefax that night.

Podcasts are Thing 14 of our 23Things and I am getting nostalgic again.

Here’s a case study  by Terese Bird of how we approached podcasting at Oxford.

And here’s the Oxford podcasts site (outside of ItunesU).

I’m on there, here’s my podcasts and ebooks. They include a recorded talk about my research on the student digital experience and 5 years of blog posts available as an ebook.

In April this year I was delighted to welcome one of Oxford’s top podcasters, Dr Emma Smith to keynote at OER16.   I first met Emma around the time we were launching  Oxford on ItunesU. She is a Fellow of Hertford College and  Professor of Shakespeare Studies.  She was one of the first academic colleagues to  champion the use and creation of OER at University of Oxford through her involvement in the Jisc funded Open Spires and Great Writers Inspire projects. Her OER licensed lectures reach an international audience and she continues to produce, publish and share cultural resources online.

After some early Jisc funding in 2009 Oxford’s podcasts collection quickly became one of the largest growing collections of openly licenced university lectures online.  Oxford podcasts have published nearly 10,000 thousand audio and video items. 50% of this content is CC licenced.  It includes 6,000 individual speakers and presenters. More than 23 million episodes have been downloaded. 10 million episodes have been streamed.

Emma was one of the first of the Oxford podcasters and the first major contributor to record podcasts herself. She has published 48 episodes which are part of 7 different series. Her biggest successes are ‘Approaching Shakespeare’ and ‘Not Shakespeare’.

Approaching Shakespeare has had more that 500,000 thousand downloads and regularly features in the itunesU global top ten.

Emma’s podcasts are only a small part of her work, but whenever I hear discussions about open academic practice I think of colleagues like Emma at Oxford who share so generously, but always with a wise, and enquiring eye to what might happen as a result.

Writing this post is reminding me of the connection between podcasting,  recording and lecture capture…..ing,

https://blogs.it.ox.ac.uk/melissa/2014/03/23/lecture-capture-will-set-you-free/

https://blogs.it.ox.ac.uk/melissa/2013/05/28/capture-and-keep/

https://blogs.it.ox.ac.uk/melissa/2012/09/04/free-time/

https://blogs.it.ox.ac.uk/melissa/2013/04/02/defend-lectures-to-the-death/

people make things open

University of Edinburgh Spy Week Wikipedia edit-a-thon 02
Open practice in action. https://commons.wikimedia.org/wiki/File:University_of_Edinburgh_Spy_Week_Wikipedia_edit-a-thon_02.jpg
Thing 12 of our 23 things is OER.

I talk a lot about OER. Last week I was talking about it in Barcelona,  this week I’m talking about it in Paris, in two weeks I’ll be in Berlin. I also write a bit about OER. On this blog and occasionally for case studies and articles.  My work in creating a culture of openness is  featured as a case study by  OEPS. At the moment my homework is to write a case study for Gill and Fred to include in their new book.

I am also pleased to be able to make the case for new posts based on our institutional commitment to open. We have had support to extend contracts for our OER Adviser and our Wikimedian in Residence. We have also just signed a memorandum of understanding with the National Library at a time when they are working to open up huge swathes of their collections.

The task is to find OER to use in my work. I enjoy finding OER to use in my blog and presentations. Other OER I use in my work tend to be the OER about OER such as:

(1)Open Educational Resources infoKit JISC[online] Available at: https://openeducationalresources.pbworks.com/w/page/24838043/Approaches%20and%20models [Accessed 11 Nov. 2016].

(2)Compelling Reasons to Adopt Open Educational Resources [online] Available at: https://openeducationalresources.pbworks.com/w/page/45742558/Compelling%20Reasons%20to%20Adopt%20Open%20Educational%20Resources# [Accessed 11 Nov. 2016].

the things you thought you knew

Paying lip service to innovation. Picture taken by me at the Gartner Expo. No rights reserved by me.
Paying lip service to innovation. Picture taken by me at the Gartner Expo. No rights reserved by me.

In a post-truth world what can we say?  I sit in rooms where we discuss what learners should have, based on our best thinking about what kind of learning is good for them.  They don’t want it. They want Brexit and Trump and passive learning with no hard exams.  10 million MOOC fans can’t be wrong.

things right to copy

Carmichael, Alexander. Field Notebook © The University of Edinburgh http://images.is.ed.ac.uk/luna/servlet/s/bafsha
Carmichael, Alexander. Field Notebook © The University of Edinburgh http://images.is.ed.ac.uk/luna/servlet/s/bafsha

Copyright is a hot topic in the heady world of lecture capture.  It’s also Thing 11 in our online course 23 Things for Digital Knowledge

We are lucky to be able to learn from best practice at other institutions.  The excellent Jane Secker  ( UK Copyright Literacy) has been doing some research to find out what the issues are. She has surveyed UK HE institutions.

https://ukcopyrightliteracy.files.wordpress.com/2016/07/lecture-recording-survey-secker.pdf

The position regarding copyright ownership is enshrined in statute – the Copyright Designs and Patent Act 1988.  Section 11(2) provides that copyright created in the course of an individual’s employment vests in the employer.  Often this statutory right is backed up with provision in a contract of employment but our University of Edinburgh standard contracts are not explicit in this regard. As a result academic colleagues can sometimes be a bit surprised by this.

I expect we will need to support our colleagues with advice something like this ( adpated from Birkbeck)

 

Can I use copyright material in my lectures?

You may sometimes wish to use copyright work (e.g. an image, video clip or piece of text) belonging to another person or organisation in the course of your teaching.  The Copyright, Designs and Patents Act (1988) currently states that copying for educational purposes is permitted, so long as it is not undertaken by a mechanical process. This essentially means you cannot scan, photocopy, or record (using lecture capture) copyright works without explicit permission from the owner.

In terms of lecture recordings, your options are as follows:

  • Pause the recorder
  • Edit the recording later
  • Provide links to the relevant material instead
  • Use Open Educational Resources (OER)
  • Just record audio

Are there exceptions that would allow copyright works to be used?

Showing a video, such as a clip from a film and playing music is permitted under the law, so long as it is solely for the purposes of education and the lecture is not recorded.

Similarly, you can use small amounts of copyright material for the purposes of ‘criticism and review.’ Clearly, good practice requires acknowledging your sources, and stating where it is being used for criticism and review. In this case the work can be included in a recorded lecture.

What am I allowed to include in a recorded lecture?

The Copyright Licensing Agency (CLA) Higher Education Licence allows small amounts of published copyright works (books and journals) to be copied for teaching purposes. This includes illustrations and images within the works.

In addition, if material that you find online is licensed under Creative Commons (CC) – a less restrictive form of copyright – then you will be able to show this material in a lecture that is being recorded. Again, the source should be acknowledged.

What about material from YouTube?

The copyright in material that you might show from sites such as YouTube lies with the creator of the video, so you would need to obtain permission directly from them (YouTube cannot grant this on their behalf). Some of these materials may be available for educational use or under a CC licence. Although it is permissible to show these recordings for educational purposes, and to provide links to the material, you should exclude this content from a recorded lecture. This can be done by pausing the recording whilst the clip is being played.

Streamed services such as the BBC iplayer or Box of Broadcast National (aka BoB National) may also be used in class but again are not to be included in recorded lectures.

What about using images in my teaching?

Although easy to download, online images are frequently subject to some sort of copyright, and unless you own the copyright yourself, it is usually NOT legal or acceptable to download them and use them in your recorded lectures.

There are several ways that you can legally use images in your recorded lectures:

  • Use images where their copyright has expired
  • Many sites e.g. Flickr, allow you to use images under a Creative Commons (CC) licence – all CC licences mean the copyright owner must be attributed.
  • There are an increasing number of Open Educational Resources that allow the use of images in this way.
  • Contact your Subject Librarian – they will be able to sign post CC subject specific image sources
  • Create your own
  • Obtain permission to use them from the copyright holder

What about other cases when you can show material you don’t own in lectures?

There are several other instances when you can use copyright material, including:

  • When the copyright period in the material has expired
  • When University of Edinburgh owns the copyright of the material e.g.  publicity material, other learning and teaching resources produced by the University.
  • When you have specific copyright clearance ( under licence via the Library) to use the materials in this way.

What are the risks associated with using copyright material?

You are responsible for making sure that your recorded lectures do not infringe copyright. University of Edinburgh, however, is at risk of prosecution for infringing copyright, either within recorded lectures, or by uploading materials to a VLE, public folders, or another website.

Although it may be legal to use these materials within a class, it does not necessarily make it legal to include them within a recorded lecture and/or upload these to  a VLE.