Directors have now agreed that this work should continue. Which is full credit to many ISG colleagues who have been involved and given their time to supporting this work and organising events. I was very lucky to have a student intern (Dominique) working with me over several years and now to have an Equality and Data officer (Lilinaz) for the next two years. This has given us the resource and time to really engage with our research. We have carried out 2 E&D surveys in ISG. One in 2015 and one in 2019. Both surveys led directly to recommendations for action.
You ( ISG staff) can read a report of the 2019 survey findings:
Recommendations for EDI development in ISG for the next 2-5 years are drawn from staff feedback gathered from workshop participants, research literature and from interpretations of data gathered from ISG staff.
Here are some of the things we aim to do:
Quick top ten:
Continue PlayFair Steps EDI initiatives which address the interpersonal aspects of intergroup relations, tacking issues of stereotyping, prejudice and discrimination.
Combine data informed decision-making with qualitative and social science informed research to ensure that we make the best decisions for ISG.
Seek and listen to the opinions and experiences of the minority groups in our organisation such as black and ethnic minority colleagues to better understand their experiences which may be hidden by statistical analysis grouping of data.
Collect and analyse the data relating to EDI practices in ISG so we can track differences in career progression, pay, and promotions.
Understand and address the gender and race pay gaps in ISG where they exist.
Address the inequality that women and ethnic minority colleagues in ISG are more likely to be in low-paid, part-time and fixed-term roles.
Proactively attempt to attract and retain a staff to reflect the diversity of the university. If that is not possible, we should at least aim to reflect the demographics of the region in which we live.
Identify, support and reward the c40 staff who are developing as leaders in EDI, reflecting the value of this area of leadership in the organisation.
Continue to engage directly with communities to show commitment to improving the lot of historically disadvantaged groups. Whether that be ‘women in tech’, disabled people or other minority groups.
Monitor EDI impact of all our post-COVID19 recovery work with the knowledge that economic recovery is unlikely to be evenly spread.
Market and promote sessions to encourage those who would not normally attend. Each session should clearly explain why it is taking place and what the benefits of attending are.
Provide context for EDI practices in addition to providing a snapshot of ISG as a workplace that can be presented to staff members. It serves to fill in a knowledge gap for staff members in why attending EDI sessions are recommended.
Help staff to connect the importance of having a good understanding of EDI to their roles and success as leaders and team managers.
Help staff to connect the importance of having a good understanding of EDI to their roles and success as service providers.
Develop case studies of teams, projects or services where ISG seems to benefit from ‘diversity advantage’.
Do further research into the value of identity group networks and ‘allies’ in ISG.
Make time to attend
Managers should ensure that they make it possible for colleagues to attend EDI sessions.
Attend to Recruitment
Collect data on student employees, as anecdotal evidence suggests a more diverse group of students take up these positions, increasing the diversity within ISG. Knowing more about this demographic could inform hiring practices and the future of student employment within ISG (e.g. designing permanent roles that would follow internships).
Develop teams and leadership
Ensure that the growing group of ISG staff in the 16-24 age group are supported to develop, and that all managers are aware of the EDI issues inherent in cross-generational team working.
Encourage sharing of practice between directorates to address how staff participation in EDI activities can be supported and encouraged by managers.
‘The role of the tempered radicals: experiences of making changes in our organisation‘.
‘Tempered radicals’ are individuals who are committed to and identify with the organisations in which they work and yet are also committed to a cause or ideology which is fundamentally at odds with with the dominant culture in that workplace. Debra Meyerson has written about how these change agents make tactical decisions to effect change without making trouble. If you think you too may be a tempered radical this is the session for you.
We have been working for four years in University of Edinburgh Information Services Group to build an intersectional diverse, adaptive, family-friendly and socially responsible workplace not through revolution or protest but by balancing a delicate set of incremental equality, diversity and inclusion initiatives which provoke thought, nuance and behaviour change.
In our presentation we will share our experience of being ‘tempered radicals’ working toward transformational change in an organisation with historical structural inequalities while still being minority ethnic women and feminists in IT with successful careers. In this workshop you will be encouraged to think about how your own radical agendas have been tempered by your experiences of your workplace and how this tempering can be used to make you stronger and more successful as agents of change in the organization you care about.
We will share stories, evidence and data to describe the impact this work can have.
In the long dark days of the Scottish winter when its tempting to hibernate it’s always nice to have a few things lined up to look forward to in the ‘Spring’. Here are some of the dates I already have in my diary. These are events and conferences at which I’ll be giving presentations or keynotes about a range of topics.
Over the the last few years I have cut down on my international travel for work, but still very much enjoyed the range of events at which I get invited to speak.
If any of these topics interest you, it would be great to see you there.
Strategic leadership of open and online learning
31st March- Keynote: Online Learning Summit ‘Growing your University online: Routes to student success’.
18th June- Keynote at University of South Wales Learning & Teaching conference. Thank you to Catherine for the invitation.
The future of libraries and learning technology
27-28th May- Keynote: CONUL Conference 2020 ‘Imagining the future and how we get there’. http://conference.conul.ie Thank you to Laura for the invitation.
Wikimedia in the curriculum
I’ll be presenting with Ewan about our work embedding wikimedia in the curriculum and LILAC and OER20 and we’ll be launching our book of case studies of wikimedia in UK HE reflecting 5 years of ongoing work. At OER20 Lorna and I will be reviewing 5 years of our Open Educational Resources (OER) service at University of Edinburgh.
17-19 March- Equality Diversity and Inclusion Conference 2020: ‘Courageous conversations and adventurous approaches: creative thinking in tackling inequality’ I’ll be presenting with Dominique about the experiences of making changes in our organisation and joining a panel about the the ‘taboo’ subject of menopause. https://www.advance-he.ac.uk/programmes-events/conferences/EDIConf20
I am also planning to complete and defend a massive piece of writing which is currently a bit of a monster, but i’m hoping that preparing these presentations will help me to hone my ideas.
We are delighted to win the Scottish HR Network Magazine Attraction & Resourcing Award of the Year 2019
The University of Edinburgh is committed to providing employment opportunities for Edinburgh students. The student workers in our organisation transform the culture, bring new viewpoints and diversity to our teams and provide unique student perspectives on our services to help us improve. Increasing the number of students who work in our organisation is part of our strategic ambitions and a vital part of enabling the University effectively to meet future challenges.
For the last 4 years we have had specific programmes in place to recruit and support students into our data, digital and IT jobs as interns over the summer and as part time workers throughout the year. Students work in our organisation in a wide range of roles including: as web developers, IT trainers, media producers, project support officers, help desk staff, graphic designers, AV fit-out technicians, data analysts and learning technologists. We aim to develop a strong and vibrant community of young staff who are supported, valued, developed and engaged.
Students are also the main consumers of our services. By employing them to work on projects that affect them we benefit from a rich source of productivity and innovation to help shape and improve these services.
The work on this initiative is ongoing and growing. Team managers are finding opportunities to attract and work with students across more and more projects. They say:
“It started with a single summer internship analysing some data from our MOOC courses. Since then we’ve had summer interns developing media migration tools, capturing case studies on how media is used, assessing chat bots and where they could fit into our work, and helping with the roll out of lecture recording. This year we also had a team of around 30 students working with us over the start of term to support lecture recording use in large teaching spaces.”
“Personally I loved the experience of working with students again, and in a brand new area of IT support. I find their enthusiasm for the role and energy is infectious and I’m always looking for ways to challenge them and help them grow in the role”’
The work we have done at Edinburgh University is easily transferable to other institutions and there is a sector imperative now to build and grow talent in organisations. The competition for new graduates is fierce and the investment in students now yields return for the future. Students bring a new diversity to our workforce and contribute to a change in workplace culture enhancing our ways of working across intergenerational teams.
Our CIO has set a target within the Strategic Plan to employ at least 500 students over the course of each academic year.
Evidence of a particular recruitment project that has impacted positively on the organisation including evidence of the planning, delivery, evaluation and return on investment
University of Edinburgh HR colleagues have planned and delivered more than 300 employment opportunities so far this year as part of this project. Because we are responsible for all the digital services across libraries, IT, learning technologies and study spaces in the university we are in a perfect position to offer flexible, 21st Century skills employment to our students.
The impact on our organisation can be seen several ways:
The experience we are gaining in developing our scheme in response to feedback from our student workers has led to improvement in practice. We have a staff network for interns and managers to share experiences and learning.
Our projects and services improve as a result of the skills, creativity, input and ideas brought by the students.
Our understanding of our users is improved by the perspective that our students bring to the workplace. Their outside perspective is useful in terms of challenging and broadening our thinking.
Our student workers are now a growing group of ‘Alumni’ who have worked with us and may promote or choose our organisation in the future.
Some of our student workers are now returners who return to work with us each year in different roles.
Demonstrate the positive outcomes in planning for future skills and abilities being assessed and delivered
Positive outcomes can be seen in the work being done to generate a sustainable pipeline of talent. Giving individuals the platform they need to excel is critical to our long-term success and also helps us make a vital contribution to our community. Providing work experience and supporting employability empowers our students, which we hope we may benefit from in the future.
We support a positive employment experience for our student workers and encourage them to create LinkedIn profiles to evidence their skills and to engage with their peers through promotional videos and blogging about their work experience. Every student who works with us should leave able to describe an experience of working in a professional environment, on a meaningful project, with real responsibilities, and have a good non-academic referee to add to their CV.
Students can also complete an ‘Edinburgh Award’ – a wrap-around reflective learning framework that helps students to articulate their work experience. We can measure the impact of our student employment initiatives through the ways in which the students reflect on the value of their experience.
The cohort have also become a loyal group of workers who identify us as their employer of choice.
Evidence that the recruitment & selection process contributes to overall effectiveness of the talent strategy
The University is one of the largest local employers, covering multiple sectors and job roles. The University of Edinburgh has a Youth and Student Employment Strategy 2017–2021, which presents our whole-institution approach to employability skills.
The University is committed to long-term goals in creating, promoting and delivering opportunities that enhance the employability of our students. The University recognises the shortage of highly skilled data, digital and IT workers and is therefore safeguarding for the future and building a sustainable talent pipeline, which addresses current and future skills requirements. In addition, this gives our students the platform they need to excel, which is critical to our long-term success, our competitive advantage and also helps us make a vital contribution to our community. This is particularly important for sectors with national skills shortages such as science, technology, engineering and mathematics (STEM) and this is an opportunity to ‘grow our own’ in these areas.
The National Student Survey (NSS) and Edinburgh Student Experience Survey (ESES) results have highlighted areas for improvement in recent years. Developing more student employment opportunities is one way to improve the student experience and expands the employment prospects of our graduates.
Evidence of the organisations commitment to diversity and assessment of skills to ensure organisation performance and culture fit
Universities are well placed to employ students in flexible ways, but often we assume that these will be in fairly low skill jobs in our shops, bars and residences. In exploring digital, library and IT opportunities we have opened up a variety of roles and reaped the benefit of a vibrant new group of staff with new ideas for our organisation. Our students are amongst the best and brightest in the world. We are lucky to have a pool of such talent and creativity available to us.
As an employer within a university we are afforded unique opportunities to engage our student body, including delivering learning technologies used in curriculum, improving their study spaces and access to research.
Students are sensitive to image and want to work for organisations that wear their ‘inclusivity-heart’ on their sleeve, so we have promoted a cultures of equality and diversity, as part of our change agenda, to ensure that our reps on campus reflect these values.
By empowering our students they become champions and ambassadors for our work, which brings business benefits as we strive to roll-out new technologies and the cultural changes associated with these different ways of working.
Evidence of effective interview techniques and the role of induction offered to new employees
To identify and attract the best candidates and provide a positive experience for both interviewers and interviewees, ISG supports and promotes best practice in our recruitment processes. We think about how we can:
Be targeted: writing tailored questions for different audiences is time-consuming, but really effective.
Be distinctive: with so many opportunities out there, be clear about what makes your organisation different.
Be aware: of your own non-verbal communication and unconscious bias.
We want each student to get the most out of their employment experience with us, so as part of our induction process, we have collaborated with our Careers Service and HR colleagues to create a ‘digital student guidebook’.
To help line managers and staff support these groups, we’ve developed ISG ‘student experience’ resources, as well as collated a list of useful tools and platforms to enhance professional development and support students balancing employment alongside their studies.
In addition, we run ‘career insight’ sessions, to get staff talking about their career/role (what a typical ‘day in the life of’ looks like, how they got here etc.) with the objective that it will provide new employees with an understanding of the diverse range of careers available and create a space for them to ask questions.
We began the PlayFair Steps four years ago in ISG to bring a culture change and raise awareness of E&D issues. We’ve been lucky to have an impressive selection of academic colleagues and researchers come to give talks and seminars about age, race, disability, sexuality, religion, class and policy issues in the workplace.
Diversity efforts which are systemic and structural in organisations take time. Long-term culture change requires a significant commitment of resources and leadership. We need to conduct regular employee attitude surveys about E&D to understand how our culture is changing. Or not.
Organisational-level change take time to materialize, given the risks of setbacks and variable commitment over time. Very few organisations actually publish cultural audit survey data, most keep the data internal for fear of negative publicity or other adverse outcomes.
We surveyed in 2015 and have just done so again in 2019.
This year 76.1% of you agree that our workplace is inclusive, compared to 40.1% in 2015. Those of you who have worked here 3 – 5 years are most likely to remember the launch of PlayFair Steps and the E&D change theme; 83% of you now agree that ISG inclusive.
This is a really positive change. Please continue to get involved and give us feedback.
‘ It’s a great way of meeting new people, or simply feeling like you are part of a workplace where there are like-minded people.’
‘The events are consistently thoughtfully organised and insightful.They cover a range of topics, most of which I have limited experience withbut interest me a great deal”,
‘it is really important as a colleague and a manager to take time out to listen to others’ perspectives in the workplace’.
We are going to do more with our data too. This week we are interviewing for a new post: Data and Equality Officer.
Data and Equality Officer
“At University of Edinburgh we want to use our data in inclusive ways. We are looking for a Data and Equality Officer to join our IT central teams.
You will help us to ensure that we have the data we need to understand the experience of our diverse staff and students in the University. You will have a passion for data, good data handling skills and knowledge of gender equality, diversity and inclusion issues.
This a new role, created as part of our digital transformation and our commitment to ensuring that our IT services and projects challenge the structural biases and assumptions of the past. ”
It’s a strong field, so I hope we will get someone to fill Dominique’s fabulous shoes.
Dominique and Ewan will be there showcasing their work.
This event brings together educators and researchers working on gender and sexuality studies from across the University of Edinburgh. We are delighted to celebrate the second anniversary of genderED, the University’s interdisciplinary hub for gender and sexuality studies. This reception will include an interactive showcase of research, teaching and institutional initiatives, inviting attendees to learn about gender and sexuality studies work across a wide range of disciplines. genderED’s work and directories span the whole University, and the showcase will give a snapshot of exciting and varied ongoing work.
As part of our activities to celebrate Ada Lovelace Day this year, and to mark the occasion of the completion of a major upgrade project in the James Clerk Maxwell Building data centre, we are going to name the data centre after Mary Somerville, so it’ll be the MSDC at the JCMB.
I’ve written about Mary before, on this blog and on Wikipedia. While it is exciting to think of Ada Lovelace as a pioneer, she was not actually a crusader, nor a feminist actor on any political stage. If you are looking for a a female scientist and activist to celebrate, Mary Somerville is your woman. Mary Somerville played a key role in defining and categorizing the physical sciences, was one of the best known scientists of the nineteenth century and a passionate reformer. She was the author of best-selling books on science and a highly respected mathematician and astronomer. She was a very clever woman and was for several years Ada’s tutor and mentor. A staunch supporter of women’s suffrage and a great advocate of women’s education in 1868 Mary was the first person to sign J.S Mill’s petition to Parliament in support of women’s suffrage. I’m very pleased that we are able to name our data centre after her.
Mary Somerville (26 December 1780 – 29 November 1872), was a Scottish writer and polymath. She is the person for whom the word scientist was invented. She studied mathematics and astronomy, and was admitted as one of the first female members of the Royal Astronomical Society. She campaigned for votes and education for women.She wrote a number of influential and interdisciplinary science books and when she died in 1872 The Morning Post declared “Whatever difficulty we might experience in the middle of the nineteenth century in choosing a king of science, there could be no question whatever as to the queen of science.”[James Clerk Maxwell himself later commented: “The unity shadowed forth in Mrs Somerville’s book is therefore a unity of the method of science, not a unity of the process of nature”.
“Mathematics are the natural bent of my mind”
and at aged 90:
“Age has not abated my zeal for the emancipation of my sex from the unreasonable prejudice too prevalent in Great Britain against a literary and scientific education for women”
There’s a very good book called ‘Mary Somerville: Science , Illumination and the Female Mind‘ by Kathryn Neeley which describes some of the challenges in categorising Mary because her life and work crossed boundaries and assumed roles. She was a devoted wife and mother as well as eminent scientist. She was sociable with a wide network of connections which included eminent mathematicians and scientists of the day. While formal science education was already closed to women, science itself was not yet so formalised as it is today and many of the discoveries of the day were by ‘amateur’ scientists working privately and sharing their findings socially.
When we write the biographies of women scientist for their wikipedia entries, often we find ourselves telling their story as ‘translator’, ‘helpmate’, ‘illustrator’, ‘junior partner’ in scientific work of their father, husband or brother. This was not the case for Mary. Neither was she writing for female audiences to engage other women in science or for children or teachers. She had a privileged position in society and was at the heart of her scientific community. Amongst her community of friends were Caroline and William Herschel, Mary and Charles Lyell ( whose notebooks have just been bought by University of Edinburgh), Charles Babbage, Ada Lovelace and Annabella Byron.
Racial and ethnic diversity is a challenge for the Scottish HE IT sector. In Scotland in 2017 95.6 percent of the population identified as white. The next highest ethnic group was Asians with 2.6 percent.
‘Getting race equality right in the UK is worth £24bn per year to the UK economy -1.3%of GDP. Employers with more diverse teams also have 35% better financial results.There are persistent unemployment rate gaps, with some ethnic minority groups experiencing employment rates which are twice as high as their white counterparts. In 2016/1only 1.7%of Modern Apprentices in Scotland identified as BME’
In ISG we take an intersectional approach to addressing the multiple factors, gender, race, religion, class, sexuality, and disabilities which shape the experience of our staff. Ethnicity is also a complex category. I had to google ‘do Jews count as minority ethnic?’ and there’s a whole discipline around collecting data.
Here are some of the things we have done:
We have employed an intern (Dominique ) who is an expert in gender and race issues and how those combine to reinforce inequality. She has advised us on how to ensure that our gender equality initiatives also include race, age and class considerations.
In our recruitment, we have changed the language and images we use to communicate what it is like to work in ISG. We have also changed where we advertise, making more use of LinkedIn and the new Equate Scotland jobs board and the university careers service. As a result our new workers, and particularly our student interns appear to be a much more diverse group than the longer standing staff. Our interns are a pipeline to bringing new diversity into digital jobs.
We make sure that the images we use in BITs magazine and in other ISG promotional materials reflect the diversity of our staff and discourage the use of ‘stock’ images to do so. We have also changed the images we use to promote use of technology and online learning, ensuring that the images on our websites reflect the demographics we know we have in our community. We are exploring how we can make more use of positive action images collections such as JopWell
‘It is generally accepted that for public services to be effective and relevant for all communities in Scotland, the public sector workforce should reflect the community it serves. The Scottish Government is committed to ensuring that by 2025 its own workforce will reflect at every level the minority ethnic share of the population. According to the 2017 staff diversity data published in the Scottish Government’s Equality Outcomes and Mainstreaming Report, BME staff currently comprise 1.6 % of the civil service in Scotland, an increase of 0.2 % since 2013.
The position set out in the CRER report of March 2014 is that just 0.8% of staff in all Scotland’s Local Authorities are from BME backgrounds despite making up 4% of the general population in Scotland. In Glasgow City Council the proportion of the workforce from a BME background is less than 2% although the BME population is 12%.
Given that the Public Sector employs 20.7% of the workforce in Scotland, accelerating action to tackle the diversity deficit in the Scottish Public Sector and meet the Scottish Government’s equality outcomes is, I suggest, a matter of some urgency.’
People of colour make up 9.7 per cent of the total staff numbers at University of Edinburgh and suffer structural disadvantage in pay as we can see by looking at the gender pay gap.
BME staff are more likely to report a culture of bullying, racial stereotyping and microaggression (Advance HE/Fook et al, 2019; Rollock 2019). We have held staff development sessions on:
We take care not to organise all-staff events on major high days and holidays
Staff, mainly in User Services Directorate, attend cultural awareness training
We take part in projects across libraries and collections and across the sector to explore the implications of decolonialising our metadata and descriptions
We will name the next of our training rooms after David Pitt during Black HIstory Month 2019
We are meeting with Advance HE to explore how University of Edinburgh can be part of their race equality project:
‘Racial inequality is a significant issue in UK universities. It is evidenced by the BME attainment gap, the BME staff pay gap, and the lack of representation and promotion of BME staff . A number of UK universities have made strategic and public commitments to advancing race equality, but the sector has found consistent progress hard to come by.
Advance HE/ECU has been actively working with the sector in Scotland on race equality since 2013 to promote conversations and initiatives on race equality with universities and colleges. In 2016, the Race Equality Charter was launched, and the Scottish Race Equality Network (SREN) first met. This project aims to support a group of Scottish universities to make significant and meaningful progress in developing strategic approaches to race equality, and in particular develop effective initiatives to support the recruitment and development of Black/BME staff. Improved staff representation, whilst being a key longer term outcome itself, is also a necessary condition for significant improvement in the Black/BME attainment gap.’
There seem to be some Scotland-specific challenge, Advance HE report that:
Scottish manifestations of race inequality in HE are under-explored. Intersectionality and differences between BME ethnicities are underexplored in the national sector literature, and may be different, and/or particularly relevant to the Scottish context. Positive action is under-utilised to drive strategic and institutional change, partly due to institutional conservatism, lack of expertise and lack of leadership.
The teams in LTW’s Learning Spaces Technology spend a lot of time thinking about how best to provide high quality AV services to a diverse university community across a very mixed estate. We aim to ensure that our technology is universal and accessible to all and that the benefit we provide to the university is useful in enabling accessible and inclusive teaching.
We support 400 rooms and 30,000 hours of teaching every semester. We pride ourselves in providing high microphone quality across the University Estate, hence why we use high-tier quality Sennheiser models. We upgrade and improve our services on a rolling basis. Whenever Sennheiser produce a smaller or lighter model or a new technology solution we check it out. The current model that we provide in teaching rooms is easily worn on a lanyard ( as modelled). This makes it an ideal, gender neutral solution as it doesn’t require a belt or pockets and works fine with any neckline or dress.
It has to be said, we’ve tried out some smaller, wireless mics around the place, but the quality just wasn’t good enough for the serivce we provide for learning and teaching but you can look forward to ‘flexible beamforming‘ from Sennheiser. We’ll be trialling this in the new spaces on campus and in Edinburgh Futures Institute building when it is ready.