The University of Edinburgh recently ran its first institution-wide staff engagement survey.
It has sparked some long-needed conversations in many areas of the University. To support us in exploring the reports further a data analysis pack has been produced which gives some insights into the key results and messages at University, College and Professional Service Group level .
Within LTW we have started conversations to help us explore our data, and to build on initiatives happening across the University. At our LTW All Staff meeting in December 2018 we ran a session/activity to increase our understanding of contributing factors in the responses by LTW staff and to contribute to an outline action plan.
We know that 42% of the LTW respondents believe that action will be taken as a result of the survey. That’s 10% higher than in the rest of ISG and a clear message to the director and managers. We are in the midst of our annual processes for ADR, reward and recognition ( more than 20 staff have been nominated for lumpsum payments or increments) and we already have programmes for innovation, staff development and equality and diversity. In addition, ISG have finally appointed a comms officer to look at internal communications, so we can hope that messages to and from our staff are heard.
This week we will try our first run of our ‘Where do you draw the line?’ workshop to learn about the factors that empower participants to work collaboratively to address concerns about bullying and harassment.
We are more than two weeks into term now at University of Edinburgh.
Lectures are being recorded.
The sky has not fallen in.
The service is called Replay.
Students like it.
Staff like it.
We are gathering data.
The learning technology teams have shown themselves to be expert in the jobs they do.
The learning technology teams have shown themselves to be excellent in the jobs they do.
I’m not shocked.
Well done all.
Some people have asked if we are going to have subtiles on our lecture recordings as default. The answer is no, but I’d be keen to hear creative ideas on how we could do it. ….. Any ideas which cost less than $3m per year are welcome.
Students with disabilities are, we hope, one of the groups which will most benefit from lecture recording. That is however, quite a diverse group, with a wide range of individual needs, with a variety of existing support in place. Disability Services supported our initial business case with their own papers and contribute to discussions on our policy task group. Accessibility use cases were included in our procurement and selection so we are confident that we chose a good solution from a knowledgeable supplier with a large HE user community.
Our approach is based on being widely flexible and enabling choices of formats and pedagogy. The draft lecture recording policy states that recordings are primarily an additional resource, rather than a substitute for attendance, so the recording and slides provide the ‘alternative format’ to enhance the accessibility of a live-delivered lecture.
Some lecturers’ notes and slides provide considerable text to support the recorded audio. Replay recordings will support a wide range of accessibility and inclusivity needs – visually impaired; dyslexia and other similar; various autism spectrum disorders; students who for a number of mental health reasons may find physical attendance overwhelming; students for whom English is not their first language, those who struggle with complex technical terms or latin translations, those who experience debilitating anxiety as a result of missing classes. Where students have a schedule of adjustments that includes having a scribe in class with them, a recording will help the scribe clarify and areas of subject specific terminology.
We are running training sessions for all staff on how to make accessible PowerPoint presentations, often it is the use of .ppt which has the greatest impact on accessibility. Replay itself includes good keyboard controls for the video player, integration with JAWS screen reader software, tab-accessible page navigation and a high contrast user interface.
Recording lectures will require academic staff to use microphones – we know practice is currently patchy. So the act of making a recording can improve accessibility for those in the room even if they never replay the video. We are also introducing dozens more Catchbox microphones to catch more student contributions in the recording.
The Replay video experiments with chalk boards will considerably enhance accessibility for students at the back of the lecture theatre with the ability to ‘zoom in’.
For students using ISG services our service level is as consistent across all of our learning technologies as we can make it. Replay recordings will be made available in a closed VLE environment, alongside eReserve texts from the library, PDF and Word documents, lecture slides etc. Any of these digital artefacts can be requested in an alternative format as part of supporting reasonable adjustments. In the case of the lecture recording this could be supplying a transcript or subtitles. For other artefacts it could be supplying in a larger font, or converting written text into audio format. We don’t pre-judge what the required adjustment might be in any of these cases.
With regard to transcripts/subtitles specifically:
Our experience is that automated speech to text although improving, is not fully there yet. And costs remain prohibitive, so transcripts or subtitles are not automated in the lecture recording system.
Specialist language in lectures remain tricky and are often subtitled badly. It is also difficult for the transcription to discern whether the lecturer is quoting, reading, muttering or joking. The kind of ‘performance’ and content some of our colleagues deliver would need a highly nuanced translation. All UK HE struggles with this challenge and colleagues are anxious that their speech is not misrepresented by a poor quality subtitle which might be more confusing for learners.
Even supposed ‘100% accurate human-mediated subtitling’ is not 100% and often requires a proof-read or edit from the speaker. In some cases colleagues are willing to take on this extra work, for others it is seen as a major barrier.
That said, we have purchased, as part of our bundle, 100 hours of human-mediated subtitling and transcripts ( 99% accurate) and 900 hours of machine speech to text ( approx. 70% accurate). The current planned use cases for this would be:
• where profoundly deaf students request a transcript;
• where the recordings are not a substitute, but in fact a primary delivery mechanism (e.g distance learning);
• where colleagues are publishing and sharing recordings of their lectures publicly online as open educational resources.
• Where a student with mobility difficulties has been unable to access the venue.
As part of the policy consultation over the coming year we may be able to encourage colleagues to make audio and video recordings downloadable so that students can use their own technology to make transcripts.
For the future:
If, as a result of scaling up recording, we find there is a large additional requirement for transcripts we have a number of options:
• If the institutional commitment to spending is there, we can integrate the third party supplier of our choice. For 50,000 hours of recordings each semester that would be approx $3m per semester.
• We can retain more high quality transcription services. This may need to be recharged to Schools to recover costs – capping costs would be difficult
• We can look into involving more colleagues in using their personalised, trained ‘speech to text’ tools to create transcripts.
• We are working with colleagues in Informatics to stay aware of the most up to date speech to text technologies.
• We can spend much less than $3m per semester paying students an hourly rate to transcribe lectures in their discipline.
I’m on there, here’s my podcasts and ebooks. They include a recorded talk about my research on the student digital experience and 5 years of blog posts available as an ebook.
In April this year I was delighted to welcome one of Oxford’s top podcasters, Dr Emma Smith to keynote at OER16. I first met Emma around the time we were launching Oxford on ItunesU. She is a Fellow of Hertford College and Professor of Shakespeare Studies. She was one of the first academic colleagues to champion the use and creation of OER at University of Oxford through her involvement in the Jisc funded Open Spires and Great Writers Inspire projects. Her OER licensed lectures reach an international audience and she continues to produce, publish and share cultural resources online.
After some early Jisc funding in 2009 Oxford’s podcasts collection quickly became one of the largest growing collections of openly licenced university lectures online. Oxford podcasts have published nearly 10,000 thousand audio and video items. 50% of this content is CC licenced. It includes 6,000 individual speakers and presenters. More than 23 million episodes have been downloaded. 10 million episodes have been streamed.
Emma was one of the first of the Oxford podcasters and the first major contributor to record podcasts herself. She has published 48 episodes which are part of 7 different series. Her biggest successes are ‘Approaching Shakespeare’ and ‘Not Shakespeare’.
Approaching Shakespeare has had more that 500,000 thousand downloads and regularly features in the itunesU global top ten.
Emma’s podcasts are only a small part of her work, but whenever I hear discussions about open academic practice I think of colleagues like Emma at Oxford who share so generously, but always with a wise, and enquiring eye to what might happen as a result.
Writing this post is reminding me of the connection between podcasting, recording and lecture capture…..ing,