Author: mhighton

time for a change?

0019751c
Rachel Clark. 2013 Untitled. (c) University of Edinburgh http://images.is.ed.ac.uk/luna/servlet/s/sgmas4

You don’t want to go back to your same boring job after the summer. You want to come to work in LTW.

Luckily for you we have three vacancies to attract the funnest people who know that life is too short to do it the way it’s always been done before.

Head of Learning Spaces Technology Salary: £48,743 to £54,841 per annum

Web Interfaces Team Manager Salary: £38,511 to £45,954 per annum

Media Team Manager Salary: £38,511 to £45,954 per annum

here’s looking at Euclid

Oliver Byrne. The Elements of Euclid, 1847 (c) University of Edinburgh http://images.is.ed.ac.uk/luna/servlet/s/0524y8
Oliver Byrne. The Elements of Euclid, 1847 (c) University of Edinburgh http://images.is.ed.ac.uk/luna/servlet/s/0524y8

Lots of discussions this week about the student digital experience and how our services support students. As you know, the name of the Student Information System at University of Edinburgh is EUCLID. As time goes by it needs looking at again.

We also have some elements of euclid in our library.

In this version of Euclid elements held in the university research collections coloured diagrams and shapes are used instead of letters for the greater EASE of learners. Its all about the interface.

If you are in to interfaces, we are recruiting a web interfaces service manager for our team right now:

Could you lead and develop our university web portal? Are you a creative enthusiast for interface design? Do you understand what learners and teachers want?  It could be the beginning of a beautiful friendship.

We are looking for an experienced web manager to join us and contribute to our digital student experience. You will have proven skills in interface design, web and mobile technologies, and user experience.

You will lead a small team delivering a mixture of central and consulting services including responsibility for managing the University’s web portal, MyEd, and overseeing a bespoke website development service. You will understand the need for continuous improvement for services and be confident in delivering IT projects with high quality solutions that meet both strategic objectives and customer requirements.

Full time, open-ended contract. Apply today: http://www.jobs.ac.uk/job/ALN479/web-interfaces-team-manager/

It’s a crazy world. Anything can happen.

gown but not forgotten

books
Photo taken by me of books I own. No rights reserved by me.

Time to dust off my sub-fusc and don my gown once more. I’ll be on stage at the Usher Hall on Friday and my appearance will be live streamed.

Due to the McEwan Hall refurbishments, graduations are being held in the Usher Hall this year. There is no suitable networking infrastructure in place for web casting the graduations, so our media teams in IS have had to source and install a satellite unit on the roof of the Usher Hall. Finding 21st Century tech that will fit through a 19th Century access hatch has been a significant challenge!

I’m going to attend the Education graduation, which I think is the one I actually attended as a graduand. I don’t remember much about it other than being rather surprised to realise that my high school Modern Studies teacher was University Rector.

You can watch the live stream of the graduations.

At the ceremony on 4th July a posthumous degree will be given to Stephanie McGregor.

we hold these truths

Picture taken by me, mask of young president Lincoln. No rights reserved by me.
Lincoln data. Picture taken by me, 3d printed mask of young president Lincoln from SmithsonianX. No rights reserved by me.

Four score and seven hours ago  I arrived at the NMC conference. I am learning a lot about maker spaces and how they are used by libraries and universities to support the development of digital skills.

The University of Edinburgh is committed to people development and digital skills. With apologies to Thomas Jefferson:

We hold these truths to be self-evident, that all members of the University  are created equal, that the University  is endowed by our benefactors to deliver  certain unalienable  acts, that among these are teaching, learning and the  pursuit of research.–That to secure these activities, IT Services are instituted among (mostly)men, deriving their just powers from the consent of PSG –That whenever any form of IT services becomes disconnected from these ends, it is the Right of the directors to alter and restructure it, and to institute new IT/digital skills training laying its foundation on such principles and organizing its powers in such form, as to them shall seem most likely to effect your Safety and Happiness online.

 

Actually, what our University’s people strategy 2012-16 says in relation to new technology is:

“The rapid technological developments in the modern world demonstrate the need to be able to review our approaches to teaching and research on an ongoing basis…… The challenge is not only to be able to invest in the continual costs and development of our technology, but to be aware of the potential of new and emerging technologies, so that we can exploit them effectively. Ensuring that staff know as much about these technologies and their capabilities as our students is vital.

We require the skills to use these technologies in new and differing ways, in order to maximise their benefits across our varied areas of work, significantly enhancing our efficiency. To this end, we need to embed digital literacy and digital wisdom across our workforce, to cover the breadth of our activities and functions.

The role of technology in undertaking research and delivering teaching will continue to change and may transform the manner in which teaching will be delivered in the future.

……. By increasing the skills of our workforce in the use of digital technologies, we will also embed good practice by ensuring good health and welfare is an essential consideration, in moving to new ways of working and learning”

Information Services currently has an IT skills training team of about 6 people, but the manager post is vacant. The plan for this summer is that that team will join  LTW services division and we will begin the search for a new head.

 

 

 

the O’Hare test

canalside
Picture taken by me in the street . No rights reserved.

You may have heard of the O’Hare test. It’s a recruitment test supposedly used by some american companies to select between candidates at interview. I learned about it in the context of young tech companies, but it may be more widespread.

The premise is that you choose the candidate who you could most imagine being able to stand if you happened to be stuck at an airport  with them for several hours before a long transfer flight.

Earlier this week I was stuck at an airport in Brussels for 9 hours.

“Due to the power outage at the Belgian Air Traffic Control (Belgocontrol) on 27th of May, our flight operations were heavily disturbed. Even though we have done our utmost to limit the effect on your travel plans, we deeply regret the fact a lot of our guests were stranded.”

Luckily the University applies the O’Hare test to the recruitment of our digital education chairs.  Sian, Dragan and I were in Brussels for an evening seminar promoting the University of Edinburgh in Europe and engaging with discussions about how  universities will use technology to meet the challenges of  2025.   After 9 hours in the airport we had a plan.

don’t panic

moocAccording to the Hitchhikers Guide to the Galaxy there are rules which determine the reaction of most life forms to emerging technologies:

  • Anything which is in your world when you are born is normal, ordinary and just a natural part of the way things work.
  • Anything which is invented in the first third of your lifespan is new and exciting and revolutionary and you could probably get a career in it.
  • Anything which is invented once you are middle aged is just against the natural order of things.

Episode 8/8 Quintessential Phase 4 ( broadcast BBC Radio 4 23/6/05)

Events, dear boy, events

The advance of allied forces, sorry MOOCs across Europe.
The advance of allied forces sorry, MOOCs across Europe.

This week I am mostly at EMOOCs conference in Mons. Although I’m supposed to be talking about MOOCs I keep getting slightly sidetracked into history conversations.

I’m thinking of The Europeana project 1914-18: untold stories & official histories of WW1. Europeana enables people to explore the digital resources of Europe’s galleries, museums, libraries, archives and audiovisual collections.  With such a resource at our fingertips (much of it OER)  it is very tempting to keep mentioning the War.

sweeping the common

Image copyright: Peter Stubbs peter.stubbs@edinphoto.org.uk Used with permission.

Our staff and students experience our physical estate and our digital estate. In the city of Edinburgh much of the housing stock is flats. Flats in a common stair.  Some of these flats are large, grand and very elegant. Nevertheless  they have equal shares and responsibility in common.

The experience of communal living in a shared common stair relies on  a shared commitment to hygiene: knowing when and where to put out your rubbish and taking turns to wash and clean the common.  Taking the time makes the place better for all. Each year, all across the city- notably in Marchmont and the southside- new households of students move into flats and the permanent residents begin again educating them on the mores of communal living.

Universities have large transient populations: new students and new staff each year. If it weren’t for the local community taking care of each other the whole place would fall into disrepair.

I expect you can see where I am going with this…. <whispers> it’s abit like that with OER.

technical debt for OER

Me trying to find a book on technical debt. Photo credit: LTW, University of Edinburgh CC-BY
Me trying to find a book on technical debt. Photo credit: LTW, University of Edinburgh CC-BY

Three weeks ago,  while preparing  my presentation for e-learningforum@ed conference I was musing on the similarities between ‘technical debt’ and what one might call ‘ copyright debt’.

I was thinking about institutional risks of not being open. Institutional risks are sometimes legal, sometimes reputational, sometimes financial.  Mostly, at IT directors’ meetings we talk about the need to mitigate risks early on, and avoid risks in the future.

Generally,  the risks of not engaging with open practice are reputational: Other institutions are doing it; we might miss out on this good thing; we should be seen to be bold in digital education and leading edge in our open research. There is a risk to our reputation if colleagues do not seem to be up to-date-on licensing and refer to online materials or data as ‘open’ when they are not. But most of those risks are easily hidden under a smear of open-washing and a vagueness about the definition of open in different contexts.

These are not risks which will ever convince a VP Finance and Resources to invest.

If you want to convince an IT director or a CIO to invest in systems which have built-in  open-licensing workflows,  protecting the institution against the risk of expensive copyright debt may be the way forward.

My definition of ‘copyright debt’ is based on my understanding of ‘technical debt’. Technical debt is a metaphor often used in IT to explain why it costs so much to replace IT systems. I  use it to explain why rather than spending my budget on new exciting learning and teaching functionality, I am having to spend it to replace something we thought we already had.

You can ready about technical debt on Wikipedia. It’s the cost of not doing something properly in the first place. From the moment you build a system poorly, without due attention to software code rigour and process, you begin to accrue debt and then interest on that debt. From the moment you don’t fix, patch and maintain the code, the same thing happens. At some point you are going to have to go back and fix it, and the longer you leave it the more expensive it will be*.

From the moment a colleague tells you that they don’t have time, or don’t care about the copyright licensing and metadata on their teaching materials and load them up into a VLE, online course environment, departmental website, online course-pack, lecture power-point slides, whatever, you start to accrue ‘copyright debt’.

Someone will have to go back to those materials at some point to check them, figure out who made them and when and check for 3rd party content. The longer time passes (or staff change) between the original materials   being uploaded in to the VLE the harder it will be to find the original source.

The cost will hit at the moment that you migrate from one VLE to another, or from one website to another, or from one media asset management system to another.  At that point lecturers and departmental administrators will be asked to confirm that they have copyright permission for the materials they are migrating, and they will say ‘ I have no idea, in fact I don’t even remember/know where all the bits came from’.

They will suggest that someone in a central service (usually the library) should do the checking, and that is where the cost hits. No-one in the library is super-human enough ( unless you pay them a lot)  to check all the hundreds of teaching and learning materials in your VLE, so most of it will just be binned and colleagues will be outraged that they have to make it all again.

I’d suggest the common causes of copyright debt include (a combination of):

  • Business pressures, where the business considers getting something released sooner before all of the necessary copyright searches are complete.
  • Lack of process or understanding, where the businesse is blind to the concept of copyright debt, and make decisions without considering the implications.
  • Lack of flexible components, where materials are not openly licensed, the re-use permissions are  not flexible enough to adapt to changes in course content.
  • Lack of time, which encourages colleagues  to do quick  google searches and take materials they find without checking the license.
  • Lack of metadata, where content is created without necessary supporting metadata. That work to create the supporting metadata represents a debt that must be paid.
  • Lack of collaboration, where knowledge of open practice isn’t shared around the organization and business efficiency suffers, or junior learning technologists  are not properly mentored.
  • Parallel development at the same time on two or more VLEs  can cause the build up of copyright debt because of the work that will eventually be required to move content from one to another. The more content developed in isolation without clear licensing , the more debt that is piled up.
  • Delayed reformatting – the  formats which were used for creating learning objects quickly becomes obsolete. Without clear permission to make adaptations it is hard for older TEL materials to be converted to new formats.  The longer that reformatting is delayed, and the more content is written to use the older format, the more debt that piles up that must be paid at the time the conversion is finally done.
  • Lack of alignment to standards, where industry standard features, frameworks, open technologies are ignored. Eventually, integration with standards will come, doing it sooner will cost less.
  • Lack of knowledge, when the content creator simply doesn’t know how or why to use open materials.

The challenge in all this of course, is that the individual academics making the materials don’t care about the longer term cost to the central services of this debt. This argument won’t persuade them to take the time to change their practice, so we must build rigour for open practice  into the workflows of our enterprise-wide systems and services as soon as we possibly can, making it easy for colleagues to make positive choices.

Or else we risk a whole heap of copyright debt.

*Basically it is the software equivalent of ‘ a stitch in time saves nine’.

(While I was doing this thinking, I bumped into  a session at #OER15 called  ‘the cost of not going open‘ by Viv Rolfe which also looked to quantify costs. Viv’s approach is to look at costs and savings around academic time spent creating materials, which complements my thinking rather nicely.)

 

 

OER16

0007943c
Open shelving, University of Edinburgh Main Library.

I spent some of last week in sunny Cardiff at OER15. The conference was very good. Lorna and I have agreed to host it in Edinburgh next year. It’ll be a wonderful chance to  gather like-minded folks together in our own town to discuss open culture and cultures of openness.

Edinburgh will be hosting a veritable festival of digital education conferences around that time since the international learning analytics conference (LAK16) and Learning@Scale will be here too!

Put ‘Edinburgh in April’ in your diary now.