outwith

as of March 17th:

We will be shutting down our Museums, Galleries and exhibitions spaces starting today.

We will be shutting down all the ISG managed libraries on all campuses  with the exception of the Main Library on George Square.

The Main Library will remain open as a vital service for remaining students and staff who require Wifi, study, office, printers and other services. In a further communication we will publish revised opening hours and services that the Main Library will offer.

We have sourced additional laptops for use in high priority areas of the University. These will be prioritised by the University COVID-19 planning team. We hope to have these available to hand out to staff by the end of this week.

We have sourced 100 extra mobile phones. These will be prioritised by the University COVID-19 planning team. We hope to have these available to hand out to staff by the end of this week.

We have enlarged the size of the Remote Desktop Gateway threefold. We have modelled that this will allow the number of connections needed.  (enlarged from 2 host servers to 6 host servers)

We have accelerated the installation of the new VPN. The new VPN has a bandwidth of 10 Gig and over 100,000 concurrent connections. We will announce this new service when it is up and running.

We are creating about 200 new teleconference numbers. A simple, but highly reliable, low-tech option for staff meetings and other activities when you work remotely. We are looking to have these built by early next week and distributed to units across the University through the PA and Technology staff.

We have worked with our external SaaS providers such as Blackboard (LEARN VLE and Collaborate), Microsoft (O365, OneDrive & Teams) to ensure they are scaled up for the expected increase in demand.

Based on ideas from staff we have sourced disposable gloves for Library staff who wish to make use of them. 

ISG is performing a series of tests to ensure each of its teams can work from home. Lisa McDonald is coordinating this testing.

We will be reviewing our IT Change management processes and communicate later this week about whether additional Change controls will be put in place.

We would ask staff to sign out of your PCs, but do not turn them off as we may want to enable remote desktop on your machines.

Leave a Reply

Your email address will not be published. Required fields are marked *